Privacy Policy
Effective Date: June 10, 2026 | Last Updated: June 10, 2026
At Tender Universe (engineered by Tezark Technologies), we prioritize the security and privacy of our subscribers' business data. This policy outlines the type of data we collect during registration, how we process search keywords for custom tender alerts, and the strict protocols we deploy to protect your account.
1. Information We Collect
To provide access to government contract alerts, we collect specific details:
- Profile Information: Your name, company name, GSTIN (optional), and mobile number.
- Search Preferences: Mapped business categories, department targets, and custom keywords you add to trigger alerts.
- Transaction Data: Subscription plan purchases, transaction reference IDs, and renewal dates. We do not store credit card credentials.
2. How We Use Your Data
Your profile configurations are exclusively used to run our aggregation matches:
- To trigger automated daily email newsletters, WhatsApp alerts, and push notifications.
- To authenticate your session via secured API validation headers.
- To provide support callbacks and help desk assistance for active bid preparation.
3. Data Security & Integrity
Tender Universe incorporates Enterprise-level firewalls to safeguard system logs:
- Firebase App Check: All client queries are authenticated with cryptographic tokens to prevent bots and unauthorized API scraping.
- SSL Encryption: HTTPS communication headers encrypt all transit packages between your device and our endpoints.
- Strict Access Control: Mapped keywords and bidding histories are strictly confidential and restricted to secure server instances.
4. Third-Party Sharing
We do not sell, rent, or trade subscriber contact details to advertising corporations. We only share contact details with verified delivery gateways (e.g. Twilio, WhatsApp business interfaces) solely to transmit your configured tender alerts.